Replacement Guarantee

If it has been determined that the tree needs some water, we suggest the following methods:

Place a garden hose about 12" or so from the trunk of the tree.
Adjust the water flow until it is trickling the size of a pencil or pen.
Let the water run for 30-45 minutes (for very large trees, do this on both sides of the tree).

Always remember:

Take into account how much Mother Nature has provided, but never count on her to provide enough.
In-ground irrigation systems are nice, but are usually geared to turf, which has different water requirements.
And finally, it can take 2-3 seasons for a newly planted tree to become established. Until then, it will need your help.

Online Replacement Request Form

Do you have a tree on the decline? You may submit a replacement request below for review by a tree expert and customer service specialist. Otherwise, if you have questions about specific tree care, you can e-mail info@affordabletrees.com for assistance.

First Name

Last Name

E-mail

Phone Number

Address - Line 1

Address - Line 2

City

State

Zip Code

Place of Purchase

Variety and quantity of material requesting to be replaced?

Description of current condition warranting replacement?

How long has material been in this condition?

What care has the customer provided, especially regarding watering?

Photograph(s) of Material in Question

We, at Affordable Trees, sincerely appreciate your business and sincerely apologize for any inconvenience you may have experienced. Please remember to include your receipt (if possible) and pictures. A Customer Service representative will be in contact as soon as possible.

Our installed trees are guaranteed for 1 year. If your tree has died, there will be a 33% replacement charge,per tree to replace.

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